PLEASE, IMPROVE THIS: SERVICE REQUESTS

This blog post is part of my series, Civic Citizens Series on Communication. It aims to help Grey Highlands residents communicate better with our municipality.

This blog series, Civic Citizen Series: Communications has two parts.

Part One: Grey Highlands Speaks to you

• Social Media and the The Grey Highlands App

• The Grey Highlands Website and the Community Calendar

Part Two: You Speak to your Municipality

• Connect Grey Highlands (Staff)

• Complaints and Service Requests: Complaints Form or Service Requests Form (Staff)

• Presenting to Council: Delegation (Council) or Open Forum (Council)

This posts discusses the discusses a service request.

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Service Requests

A service request is an issue or request whether it be a matter of maintenance, safety, or otherwise, for example, a street light out, potholes, or missed garbage.

To register a service request, submit the online form or email the form to info@greyhighlands.ca or drop it off at the Administration office, 206 Toronto Street South, Markdale, ON.

If you choose to not use the form, please ensure your email answers the following:

• Details of what happened

• Where did this happen?

• When?

• Who was involved?

• What was said or done?

• What kind of resolution is being sought?

• Contact information for the complainant.

DID YOU KNOW? Anonymous complaints will not be processed.

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DISCLAIMER The staff at The Municipality of Grey Highlands are experts in their respective fields. If something here is different than staff's advice, always follow staff's direction. And, then please email me at danivaliquette@gmail.com with what I got wrong.

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